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Cookie Policy

This Cookie Policy applies to our Website http://theauctionhub.uk (“Website”). By accessing our Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.

Any changes to this policy will be posted here and we reserve the right to vary this policy from time to time and your continued use of our Website after any such change has been posted will constitute your agreement to any such changes. We strongly suggest that you revisit our Cookie Policy in order to ensure that you are informed of the current Cookie Policy for our site.

Our last update to this policy was: 20th August 2019.

Our Use of Cookies

Like many companies, some or all of our Website may use “cookies”. A cookie is a small file of letters and numbers that is placed on your computer’s hard drive when you visit certain Website. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify those site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences whilst you are visiting a particular site. For more information on cookies please see www.whatarecookies.com.

Most of the cookies we use are “personalisation cookies” which are used to recognise repeat visitors to the Website and “analytics cookies” which monitor how visitors use our Website and give us a better understanding of what content visitors are spending most time reading. The types of cookies used on our Website are as follows:

Cookie type: Strictly Necessary
Details: These cookies are essential to enable you to receive a service on a website. For example, cookies to operate online auction purchases or to comply with the law (e.g. such as to keep your information safe).

Cookie type: Analytics / Performance
Details: These cookies are used only to help us to improve our Website over time, by giving us insights into how the various sections of the Website are used and how users interact with the Website, for example which pages visitors go to most often and whether they get error messages from web pages. The information collected is anonymous and statistical.

Cookie type: Authentication / Functionality
Details: Authentication cookies are used to identify unique visitors to the Website. If you log in to the Website, these are the cookies that allow us to remember who you are and what your preferences are so that we can provide you with access to any pages personal to you, for example your account pages or a selected font size. Whilst information collected by “functionality” cookies may or may not be anonymised, the “functionality” cookies on our website only collect anonymous information.

Cookie type: Targeting
Details: These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users.

Cookie type: Session
Details: These are cookies that are designed to ensure that your visits to the Website are as smooth as possible. Their main uses are:

  • Allowing us to identify your device as you use the Website, so that you are not treated as a new visitor each time you go to another part of the Website;
  • Ensure that the servers that we use to power the website each serve an equal number of users, to help make everyone’s browsing as swift and responsible as possible; and
  • Noting your browser’s capabilities.

Third-Party Advertising

These Cookies collect information about your activities on these and other sites to provide you targeted advertising. We may also allow our third party service providers to use Cookies on the Sites for the same purposes identified above, including collecting information about your online activities over time and across different websites. The third party service providers that generate these Cookies, such as, Google, Facebook and WordPress, have their own privacy policies, and may use their Cookies to target advertising to you on other websites, based on your visit to our Sites.

All information collected through the use of cookies is encrypted and we do not use cookies to collect information such as credit card numbers.

You can set your cookie preferences using your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our Website features. For example, we use a cookie to remember your cookie preferences and so:

  • If you delete all of your cookies you will have to update your preferences with us again.
  • If you use a different device, computer profile or browser you will have to tell us your preferences again.

Web Beacons and IP Addresses

Certain pages on our Website may contain “web beacons” (also known as Internet tags, pixel tags or clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page and the information in cookies set by the third party.
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our Website.

Complaints

We take our users’ concerns seriously. If you believe that we have not complied with this Cookie Policy, or if you have any questions about our privacy practices in general, you may contact us at the address provided below, or by email at: info@theauctionhub.uk

If you have a complaint, please describe in as much detail as possible the ways in which you believe that our Cookies Policy has not been complied with. We will investigate your complaint promptly.

If you provide us with inconsistent preferences (for example, by indicating on one occasion that you consent to our use of cookies and on another by declining cookies), we will try to update your privacy preferences in a timely and accurate manner.